WARRANTY

VULTE pieces are produced in precious metals and set with natural or laboratory-grown diamonds. Each piece is inspected prior to release.

We provide a 24 month manufacturing warranty from the date of delivery.

This warranty covers faults in craftsmanship or structural integrity under normal wear.

COVERED

  • stone setting security faults
  • structural defects in metal
  • manufacturing flaws

Where a fault is confirmed, VULTE will repair or replace the piece at our discretion.

NOT COVERED

The warranty does not cover:

  • accidental damage
  • impact or misuse
  • normal wear (scratches, abrasion, surface marks)
  • loss of stones due to external force
  • unauthorised modification or repair
  • resizing performed by third parties

INSPECTION

We recommend periodic inspection of settings and clasps, particularly for rings and tennis pieces.

Maintenance or preventative tightening is not covered unless a manufacturing fault is present.

CLAIMS

To request warranty assessment, contact:

support@vulte.com.au

Include order details and images where possible.

Return authorisation is required prior to shipment.

LIMITATION

Liability is limited to repair or replacement of the original piece.

VULTE is not responsible for consequential loss, loss of stones, or associated costs unless a manufacturing defect is confirmed.